Sadly, the document they sent me was also for an older version. Unfortunately, the reason why I was confused was because the firmware version I have (the latest) doesn’t have this option anymore. After querying how this was done, they send me the PDF manual. After checking which firmware version I had they recommended 2 things… After nearly an entire working week having heard nothing I queries this via their Twitter account and was promptly replied to (good that this worked, but I really shouldn’t have to chase them in this way to get a response). I wrote about the above on the official ZyXEL forums but, after a few days, had heard nothing so I emailed ZyXEL customer services for assistance.
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January 2023
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